Privacy Policy

Hart Homes Website Privacy Policy

The Internet is a powerful tool, transforming our lives and connecting us globally. At Hart Homes, your privacy is of utmost importance to us. We are committed to protecting the information you share with us while enjoying the benefits of our services online.

Our Privacy Commitment

We believe that your business is no one else's business. Your privacy is important to you and to us. We will protect the information you share with us. To protect your privacy, Hart Homes adheres to strict privacy principles in accordance with worldwide customer privacy and data protection practices:

• We will not sell or give away your name, mailing address, phone number, email address, or any other information to anyone.
• We will use state-of-the-art security measures to protect your information from unauthorized users.

What Information We Collect

We may collect personal information such as your name, email address, phone number, mailing address, and other information you choose to provide when you contact us, request information, schedule a tour, or submit a form. We may also collect website usage information such as IP address, browser type, pages visited, and interaction data through cookies and similar technologies.

How We Use Your Information

Hart Homes uses your information to respond to inquiries, provide requested information, schedule appointments and tours, send updates related to your request, and improve our website, services, and marketing performance. If you opt in, we may also send marketing communications. We do not sell your personal information.

Notice

We will ask you for personal information when it is necessary to identify or contact you. Typically, this information is requested when you create a Registration ID on our site, download free software, enter a contest, subscribe to our newsletters, or join a premium site. We use your personal information for four primary purposes:

• To make our site easier for you to use by not requiring you to enter information more than once.
• To help you quickly find software, services, or information.
• To help us create content most relevant to you.
• To alert you to product upgrades, special offers, updated information, and other new services from Hart Homes.

Consent

You can still use most of the Hart Homes website without registering or providing personal information. However, to access areas requiring registration, you will need to provide personal information. When you register, you can choose the types of information you wish to receive from us by subscribing to various services such as our electronic newsletters. You may opt-out of receiving marketing messages from Hart Homes or third-party offers.

SMS Text Messaging & Opt in Policy

When you provide your mobile phone number and opt in, you consent to receive SMS messages from Hart Homes. These messages may include appointment confirmations, responses to inquiries, updates about homes or communities, and marketing messages if you have opted in to receive them.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

SMS consent is not a condition of purchase.

Mobile Information Sharing Statement

We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data to third parties for marketing or promotional purposes. Mobile information is used only for communications initiated by you or consented to by you.

Cookie and Tracking Practices

Hart Homes uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve marketing performance. Cookies may collect information such as pages visited, time spent on the site, referral sources, and device or browser information.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site functionality. We may also use third-party analytics and advertising tools that process data in accordance with their own privacy policies.

Access

We provide you with the means to ensure that your personal information is correct and current. You can review and update your information at any time through the Visitor Center, where you can:

• View and edit personal information you have already provided.
• Tell us whether you want us to send you marketing information or allow third parties to send you their offers.
• Sign up for electronic newsletters about our services and products.
• Register once and enjoy seamless access across our site without re-entering your information.

Security

Hart Homes takes strong measures to protect your personal information's security and ensure that your choices for its intended use are honored. We take robust precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

• We use reasonable safeguards designed to protect personal information transmitted through our website.
• Access to personal information is limited to authorized personnel and service providers who need it to perform their duties.

Your personal information is never shared outside the company without your permission except under conditions explained above. Inside the company, data is stored in access-controlled systems with limited permissions. Your information may be stored and processed in the United States or any other country where Hart Homes, its subsidiaries, affiliates, or agents are located.

Notice to Parents

We are committed to helping parents protect their children's privacy. We encourage parents to talk to their children about the safe and responsible use of their personal information while using the Internet. Hart Homes does not knowingly collect personal information from children under 13.

Enforcement

If you believe Hart Homes has not adhered to these principles, please notify us by email at [email protected]. We will do our best to determine and correct the problem promptly. Be sure to include "Privacy Policy" in the subject line.

Electronic Product Registration

When you buy and install a new product, we may ask you to register your purchase electronically. We merge your registration information with any information you have previously provided (your personal profile). If you have not previously registered, we create a personal profile for you from your product registration information. You can review or update your profile information at any time by visiting the Profile Center and clicking on Update Profile.

Customer Profiles

Every registered customer has a unique personal profile assigned with a personal identification number to ensure that only you can access your profile. This code is uniquely yours and acts as your passport for seamless travel across the Hart Homes website, allowing you to download free software, order free newsletters, and visit premium sites without re-registering. Even if you switch computers, just use your Registration ID to identify yourself.

Information Sharing

When you join Hart Homes, you provide us with your contact information, including your email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new services. We occasionally hire other companies to provide limited services on our behalf, such as packaging, mailing, and delivering purchases, answering customer questions, processing inquiries, hosting or maintaining technology systems, and providing analytics tools. These companies are only given the information they need to deliver the service and are prohibited from using that information for any other purpose.

Hart Homes will disclose your personal information without notice only if required by law or in good faith belief that such action is necessary to:

• Conform to legal requirements or comply with legal process served on Hart Homes or the site.
• Protect and defend the rights or property of Hart Homes and its family of websites.
• Act in urgent circumstances to protect the personal safety of users of Hart Homes, its websites, or the public.

Hart Homes Data Protection & Privacy Policy

Purpose

The purpose of this Data Protection and Privacy Policy is to establish the principles and practices for the protection of personal and sensitive data collected and processed by Hart Homes. This Policy ensures compliance with data protection laws and regulations and outlines our commitment to safeguarding the privacy and confidentiality of individuals' data.

Scope

This Policy applies to all employees, contractors, vendors, and authorized users who handle or have access to personal and sensitive data within Hart Homes. It encompasses data collected from customers, employees, partners, and other stakeholders.

Policy Statements

Data Protection Principles

• Lawful Processing: Hart Homes will only collect, process, and use personal and sensitive data when there is a lawful basis for doing so, such as consent, contract necessity, legal obligation, legitimate interests, or the protection of vital interests.
• Transparency: Individuals will be informed about the purpose, use, and processing of their data at the time of collection or as soon as practicable thereafter.
• Data Minimization: Hart Homes will only collect data that is necessary for the specified purpose and will retain it only for as long as required.
• Data Accuracy: Reasonable efforts will be made to ensure the accuracy of data, and individuals have the right to request correction of inaccuracies.
• Security: Appropriate security measures, including encryption, access controls, and data breach response plans, will be implemented to protect data from unauthorized access, disclosure, alteration, or destruction.

Data Collection and Consent

• Consent: Wherever required by law, Hart Homes will obtain clear and unambiguous consent from individuals before collecting or processing their personal data.
• Children's Data: Special care will be taken to protect the data of children and minors, and parental or guardian consent will be obtained when necessary.

Data Subject Rights

• Access and Rectification: Data subjects have the right to access their data and request corrections, updates, or deletions.
• Data Portability: Data subjects may request their data in a structured, commonly used, and machine-readable format for portability.
• Objection and Restriction: Data subjects have the right to object to the processing of their data and request restriction under certain circumstances.
• Withdrawal of Consent: Data subjects have the right to withdraw their consent at any time where processing is based on consent.

Data Breach Response

• Notification: Hart Homes will promptly investigate and report data breaches to the appropriate regulatory authorities and affected individuals as required by law.
• Mitigation: Steps will be taken to mitigate the impact of data breaches, prevent recurrence, and address vulnerabilities.

Third-Party Data Processors

• Third-Party Contracts: When Hart Homes engages third-party data processors, contracts will be established to ensure they comply with data protection regulations and safeguard the data in their custody.

Training and Awareness

• Training: Employees, contractors, and authorized users will receive regular training and awareness programs on data protection and privacy to ensure compliance and awareness of data protection principles.

Responsibilities

• Data Protection Officer (if applicable): Responsible for overseeing data protection compliance, monitoring data security, and acting as the point of contact for data subjects and regulatory authorities.
• Employees and Users: Responsible for adhering to this Policy, understanding data protection principles, and reporting any data protection concerns or breaches.

Compliance and Consequences

Non-compliance with this Data Protection and Privacy Policy may result in disciplinary actions in accordance with Hart Homes' policies and procedures. Violations may also lead to legal and regulatory penalties.

Policy Review

This Data Protection and Privacy Policy will be reviewed annually or more frequently if necessary. Updates or changes to the Policy will be communicated to all relevant personnel to ensure continued adherence to data protection and privacy guidelines.

Hart Homes Data Privacy Policy

Introduction

Hart Homes is committed to protecting the privacy and confidentiality of personal data collected or processed during its business operations. This Data Privacy Policy outlines the principles and practices that govern the collection, use, and disclosure of personal data by Hart Homes.

Scope

This Policy applies to all employees, contractors, vendors, and third parties who collect, use, or process personal data on behalf of Hart Homes. It also applies to all personal data collected from customers, clients, partners, and other individuals.

Personal Information Collection

We may collect personal information such as name, address, email, phone number, and job title from customers, employees, and stakeholders. We collect personal information through various channels such as our website, email, phone, and in-person interactions. We may also collect personal information from third-party sources such as service providers and business partners.

Use of Personal Information

Hart Homes will only use personal data for the purposes for which it was collected or as otherwise permitted by applicable laws and regulations. Personal data may be used for, but not limited to, the following purposes:

• Providing products or services requested by individuals.
• Communicating with individuals about products, services, or other business-related matters.
• Conducting market research, analytics, and improving business operations.
• Managing and administering employee or contractor relationships.
• Complying with legal or regulatory requirements.
• Protecting the rights and interests of Hart Homes or its customers.

Disclosure

Hart Homes may share personal data with third parties for legitimate business purposes including, but not limited to, service providers, vendors, contractors, and business partners. Personal data may also be disclosed to comply with legal or regulatory requirements or in response to lawful requests from public authorities. Hart Homes will take appropriate measures to ensure that third parties receiving personal data are bound by confidentiality obligations and provide adequate protection to the personal data.

Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When personal data is no longer needed, it will be securely disposed of or anonymized unless otherwise required by law.

Data Security and Protection

Hart Homes is committed to maintaining the security and confidentiality of personal data. Appropriate technical, organizational, and administrative measures will be implemented to protect against unauthorized access, loss, or misuse of personal data. Employees, contractors, and third parties who have access to personal data will be trained and required to comply with Hart Homes' data privacy and security policies.

We take appropriate technical and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. We limit access to personal information to authorized employees and third-party service providers who need to know the information to perform their duties. We regularly review and update our security measures to ensure they are effective and appropriate.

Rights

Individuals have the right to access, correct, and delete their personal information as well as the right to object to the processing of their personal information. Individuals may exercise these rights by contacting our organization's privacy officer at [email protected]. We will respond to all requests in accordance with applicable data protection laws.

Policy Updates

This Data Privacy Policy may be updated from time to time to reflect changes in business operations, legal or regulatory requirements, or industry best practices. The updated Policy will be communicated to employees, contractors, and other relevant parties and will be made available on Hart Homes' website or other communication channels.

Compliance

Compliance with this Data Privacy Policy is mandatory for all employees, contractors, and third parties who collect, use, or process personal data on behalf of Hart Homes.